Our hand-rolled Montreal bagels are not vegan at this time, as they contain eggs. However, we’re excited to offer a new gluten-free bagel that is 100% vegan! This vegan bagel is available in packs of 4 in our retail area and can also be added as an upgrade to any of our sandwiches. Additionally, our whole wheat bagel does not contain any eggs or animal products, but please note that it is boiled in honey water, so it’s not considered strictly vegan. While we take great care in our preparation, we cannot guarantee 100% that there is no cross-contamination, especially in our shared kitchen environment. If you have specific dietary concerns, please feel free to ask our staff for more information.

We understand how important food safety is for those with celiac disease. Our gluten-free bagels are made in a dedicated gluten-free facility to minimize the risk of cross-contamination. The retail packs of 4 bagels are safe and have not been in contact with gluten. However, while we take every precaution, we cannot provide a 100% guarantee that the bagels are completely free from gluten due to the shared nature of our kitchen. If you are considering ordering a bagel sandwich or a bagel with cream cheese, these options are not considered safe for someone with celiac disease, as cross-contamination may occur during preparation. We encourage you to speak with our staff if you have any concerns or specific dietary needs to ensure you’re making the best choice for your health. Your safety is our priority!

Yes! We are now offering a delicious gluten-free “Everything” bagel. These bagels are available in packs of 4 in our retail area, so you can enjoy them at home, and they can also be added as an upgrade to any of our sandwiches. To ensure the highest level of safety for those with gluten sensitivities, our gluten-free bagels are made in a dedicated, separate facility specifically designed for Kettlemans.

You can sign up for the Kettlemans App by downloading the App through the Apple App Store if you have an iPhone or through the Google Play Store if use Android. Once downloaded you click the signup button, and it will prompt you to fill out the information. Alternatively, you can sign up through our website by clicking the link below. https://kettlemansbagelsca.appsuitecrm.com/welcome

Kettlemans does offer a birthday reward. On your birthday you are gifted with 12 bagels on us. In order to be eligible to redeem it, you must sign up for the Kettlemans App 30 days before your birthday. If you aren’t registered, click the link below to sign up. https://kettlemansbagelsca.appsuitecrm.com/welcome

You can redeem the reward through the Kettlemans App by pre-ordering. You will go through the ordering process as usual, select your 12 bagels, click checkout and the reward will appear before you proceed to the payment method. The reward will automatically be applied. You can also redeem it at any of our locations, just let the team member know that it is your birthday and that you have the app. They will then be able to search for your account and apply the reward toyour order.

Currently, we do not offer a delivery service through the Kettlemans App or online ordering through our website. If you would like your Kettlemans order delivered, you can always place your order through Skip The Dishes or UberEats.

At this time we do not offer vegan options, as all of our bagels contain eggs with the exception of our wholewheat bagels which do not have any eggs. However, all of our bagels are boiled in honey water. We also offer non-dairy cream cheese, that is vegan, with the exception of our blueberry cream cheese that contains honey. We cannot guarantee that there is no cross- contamination between products.

Our Kettlemans non-dairy cream cheese is soy base.

We believe in providing our guests with the freshest and best product possible, this is why our smoked salmon is sourced from Nova Scotia. It is 100% Atlantic Canadian salmon. Our smoked salmon is antibiotic free, with no added hormones, 100% non-GMO, and chemical free.

We leave the smoked meat to the Montreal experts, who know how to do it the best.

The deli meats we put in our sandwiches are all made in-house at our central kitchen in Toronto, Ottawa and Montreal. Our roast beef, pork, and turkey are all seasoned, cooked and sliced. Our Oven roasted chicken is marinated and then cooked in-house. Our ham is sliced, and afterwards, we add our ham glaze.

Our bagels do not contain any soy product, we use canola oil. However, they may contain soy as some of the ingredients in our bagels may contain soy. We also cannot guarantee that there is no cross-contamination.

Chicago pickles traditionally are kept in the brine for a short period of time, close to 14-15 days whereas other dill pickles are kept in the brine for a much longer period of time. Having the pickles kept in the brine for a shorter period of time, allows them to stay fresh, to give them that crunch while still having all the great flavours from the brine.

Our Kettlemans jam is from a town in Italy called Apulia, where fresh tropical fruit is predominant. We offer blueberry, fig, apricot, orange, raspberry and strawberry. All flavours are manufactured with fresh local fruits and vegetables, which are carefully hand selected before production. We strive to serve the highest-quality of food and be transparent in our operations. All jams are made without the use of artificial preservatives, flavours or colours.

We require that all catering orders are placed 48 hours before the event.

You can place your order through our website (link is below). Placing your order does not mean that it is finalized, it is just sending a submission to our catering manager who will then contact you to finalize the order to ensure everything is perfect for the event. Link: https://www.kettlemansbagels.ca/catering/

Our Bank Street, Trainyards, College Square, Montreal, Bathurst and Etobicoke locations are open 24/7. For our Kanata location we are open from 6:30am to 10:30pm Monday-Sunday and for our Eglinton location we are open from 7:00am to 10:00pm Sunday to Thursday and on Friday and Saturday we are open from 7:00 am to 12:00am.

Yes, we are open during all holidays. Listed below are all holidays in which we are open: – Family Day – Easter – Victoria Day (May Long Weekend) – Canada Day – Civic Holiday – Labour Day – Thanksgiving – Remembrance Day – Christmas Eve – Christmas Day – New Years Day Some locations might be closed, please refer to Google or Social Media.

Our sandwich boxes are made from 100% materials that are both recyclable and compostable.

Our hand-rolled Montreal bagels do contain eggs, so they are not vegan. However, we offer a new gluten-free bagel that is both vegan and egg-free. Additionally, our whole wheat bagel is also egg-free, though please note it is boiled in honey water. While we take precautions in our kitchen, we cannot guarantee 100% that there is no cross-contamination, especially for those with severe allergies or sensitivities. If you have specific concerns, feel free to ask our staff for more details.

We now have one location, 1365 Woodroffee Avenue, in Ottawa that sells Kosher bagels. At this time, only this location offers it.

No they don’t. Dairy is defined as any food item containing milk or anything made from milk. Cheese, butter and yogurt are good examples. Our bagels are dairy-free.

Here’s the goods. We prepare our bagels in an environment where refined white flour is used extensively to make dough, roll bagels, and bake. There is no effective method for us to provide gluten free products responsibly as the risk of cross contamination is high.

We take food allergies seriously, but please note that our bagels and bagel sandwiches may contain traces of nuts and seeds. We are not a nut-free facility, and while we make every effort to avoid cross-contamination, we cannot provide a 100% guarantee of safety for individuals with severe allergies. That said, we do offer a new gluten-free, vegan, and nut-free bagel that is made in a dedicated facility specifically designed for Kettlemans. This option offers a safer choice for those with nut allergies, but as always, if you have any concerns, we recommend speaking with our staff to ensure the best option for your dietary needs.

The birthday reward that you receive on your birthday through the Kettlemans app is valid for 72 hours (3 days) starting the day you receive it on your birthday. For example, if your birthday is July 20th, your birthday reward will be valid on July 20th, 21st and 22nd.